In DunkQuest: Urban Arena, every in-game transaction — whether it's unlocking streetwear skins, enhancing your squad, or gaining access to pro-tier challenges — is a strategic play. Our refund policy is built around transparency, clarity, and fair practice. This document outlines how purchases are handled and what players can expect when making decisions both on the court and in the store.
By engaging with our services or purchasing content, you agree to the terms described here. Like every buzzer-beater, each purchase is a moment of commitment.
All in-game purchases on Android are processed through the Google Play Store. This means refunds, billing corrections, and payment disputes fall under their platform’s rules and support systems.
We are not the game’s developer or financial administrator on Google Play, and we do not have access to your purchase data on their systems.
The thrill of streetball comes with ups and downs. Disappointment in your performance, match results, or player progression does not qualify for a refund. Growth on the court comes through learning, not through returns.
Players attempting to abuse refund systems — through false claims, chargebacks, or exploitative behavior — may face disciplinary action, including account suspension or permanent bans. Fairness is part of our code.
Our website may provide Google Play links for the DunkQuest: Urban Arena game. However, we are not the official developer or representative. We cannot be held liable for any changes, updates, or new features added to the game after such links are shared. Please direct any refund or support requests regarding mobile gameplay to the platform where the game was downloaded.
This refund policy may change as our services evolve or to meet legal standards. All revisions will appear here with the updated date. Continued use of our platform means you accept the latest version.
Every dunk, upgrade, and customization is part of your legacy in DunkQuest: Urban Arena. Spend wisely, compete boldly, and know that we're here to keep the court fair for every baller.
Thanks for bringing your fire to the arena. Keep rising. Keep dominating.